Case Study: Use of Best Value Process for Inspection and Preventive Maintenance of Pumping Stations

13 May Case Study: Use of Best Value Process for Inspection and Preventive Maintenance of Pumping Stations

By Jannie Koster-Robaard

December 2012

The water board Velt en Vecht is a Best Value (BV) client who used the Performance Information Procurement System (PIPS) process to select professional services in 2012.  The client had a procurement mission of integrity, transparency, objectivity, and non-discrimination that aligned them with the BV PIPS system.  With a strategic plan of leadership instead of management and control, the water board is an example of a visionary owner that can be successful with BV PIPS.  Lessons learned from the water board implementation of PIPS are that BV PIPS is a change of paradigm, even for a visionary owner. Both the owner who selects and the contractors who compete for the award must learn the new paradigm of minimized decision making, proactive planning, and risk management.