Author: Jacob Kashiwagi

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How do you know a vendor or contractor is successful? How do you know a project or service is going well? What value is your project generating? Performance metrics were originally created...

One comment we often get from professionals is: “This process could save my organization lots of money, but I don’t have approval to run it.” Dr. Dean Kashiwagi, usually responds by asking them a question: “Do you need approval to...