Who We Are

We are a group of researchers and educators at Arizona State University. Since 1994, we've been developing tools and processes to improve the procurement and delivery of projects and services, as well as the measurement of internal operations and personnel.


The Best Value Business Model possesses a unique and rigorously tested approach to:

  • Identifying and hiring expert individuals and vendors
  • Pre-planning and Minimizing risk
  • Alignment and optimization of resources
  • Performance measurement of projects and personnel

The model drives accountability through measurement, and helps to create an environment that reduces the negative effects of bureaucracy

We've prepared an introduction to our group, available in the following formats:

  • YouTube
  • Vimeo
  • QuickTime
  • Windows Media
  • Adobe PDF


video settings


Our Results

  • Creation of accountability, through measurement.
  • Reduction of management requirements.
  • Motivation towards continuous improvement.
  • 1750 projects & services delivered
  • $6.3 B of projects & services delivered
  • 98% customer satisfaction