Type: Custodial Services
Vendor: Bee-Clean Building
Location: Edmonton, Canada
Start Date: August 2011
Campus-Wide Custodial Services
The owner used ASU to apply Best Value to deliver custodial services for its main campus. The risk and value focused procurement approach realized an initial contract savings of $500,000 annually.
ASU provided pre-planning support to the selected vendor to address client concerns and facilitate risk identification, mitigation and documentation.
- $400k internal savings during the initial year of implementation.
- Vendor adoption of full QA/QC responsibilities, allowing the Client to internally reassign 3 FTEs to different work on a full time basis (indirect savings of $180k)
- Satisfaction Rating: 10 out of 10 Rating of Vendor Performance by Client PM
“This process gave Bee-Clean the freedom to find solutions that work for them as well as us, rather than us dictating…they are now coming to us with solutions rather than problems” – George Thomlison, Client PM.