Best Value Reduces Change Orders
Implementation: 2004 – 2010
In 2004, the City of Peoria, AZ implemented the PIPS Best Value process to determine if they could increase contractor performance and accountability from what was seen under the low-bid award process. The process was first tested on various types of construction projects using the design-build (DB) and construction manager at risk (CMAR) delivery methods. Due to the success of the initial projects, the City of Peoria expanded the use of PIPS to other areas of procurement, including: professional services, maintenance services, and other non-construction related services. The City has expressed very high satisfaction with the PIPS best-value program.
Testimonial: "I searched for several years to find tools to improve our project outcomes. Most tools added layers of management and costs to the process with the same outcomes, over budget and extended schedules. The Best Value process stripped away all but the necessary elements, creating an environment for successful project outcomes." - Herman Koebergen, Fleet Manager (Former Materials Manager), City of Peoria.
Projects procured and run using Best Value
Total size of projects
Overall change order rate (owner and vendor combined)
Overall schedule delay rate (owner and vendor combined)
Average post project close out rating of Best Value (1-10)
Average post project close out rating of vendor (1-10)
COAA Gold Award for the Rio Vista Park Project
“Gold Medal Design Excellence” by Fire Chief Magazine for the Jomax Fire Station 7 Project