Client Case Studies

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University of Alberta

Best Value Demonstrates Value in University Procurement & Project Management

Implementation: 2010 – Present

The University of Alberta partnered with PBSRG at ASU to implement the Best Value Business Model with the following strategic objectives:

  • Become a measured organization
  • Increase preplanning and risk minimization
  • Procure and contract with high performing vendors
  • Increase accountability and performance of vendors throughout the contract lifetime.

U of A first piloted Best Value on three projects in distinct industries: services, construction, and design & engineering. After impressive results, U of A has expanded their Best Value portfolio to include numerous projects and an even wider variety of industries, including Information Technology (IT), travel management services, and a construction management program for all small construction projects on campus.

Testimonial: "Best Value saved 14-18 months in schedule and $8-12M in cost on the Design-Build Balmoral Project when compared with traditional processes that would have resulted in change orders during construction. Best Value also saved $500K per year in upfront costs on the University’s Custodial Services contract, plus an additional $400K on the following year of implementation and had an ancillary benefit of being able to internally reassign 3 FTEs to different work on a full time basis (indirect savings of $180K).   The vendor is working to an equal or higher standard than established for campus. " – Hugh Warren, Executive Director of Operations & Maintenance

10
$238M
$12M
25%
$1.5M
9.9 / 10
Projects procured and run using Best Value
Total value of projects
Total Savings from first 3 projects
Cost Savings on DB Construction of high tech research facility
Up front savings on Custodial Services contract
U of A Project Manager satisfaction with Best Value vendors
REFERENCES
Brian Stewart, Director of Procurement | brian.stewart@ualberta.ca | 780-492-2775
Hugh Warren, Executive Director of Operations & Maintenance | hugh.warren@ualberta.ca | 780-492-6405

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Arizona State University

$100M Savings Generated by Best Value Projects

Implementation: 2006 – Present

ASU memorial unionIn 2006, Arizona State University utilized the Best Value process on an $800 Million procurement for campus wide food service. This not only was the largest project procured using the Best Value process, but was one of the largest food service contracts in University history. Based on the success of the implementation, the University continued the use of the program on other non-construction areas, including: Recreational equipment services, Sports marketing services, and IT services. In 2008, ASU implemented the Best Value process on their first design and construction project.

Testimonial: "The Best Value method literally took us through the process [of procuring the dining service contract] much more rapidly than we ever have done in the past. We’re talking weeks to do things that took months, and a couple months to do things that sometimes would've taken up to a year... I’m very grateful for the work that we're doing with Dr. Kashiwagi and the PBSRG." - Ray Jensen, Associate Vice President of Business Services [Retired]

Related Presentation - Risk Management of a Best Value Vendor - Fire breaks out in campus community/dining center

13
$1.64 B
100%
79%
$2.75 M
Projects procured and run using Best Value
Total value of projects
Overall customer satisfaction with Best Value
Reduction in Client Management Requirements on Dining Services contract
Annual Savings on IT Networking Project
REFERENCE: John Riley, Associate VP of Business Services | John.Riley@asu.edu | 480.727.0894

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