C.A. Lindman Restoration

About

C.A. Lindman has partnered with the PBSRG at Arizona State University to collect past performance information and develop performance metrics. The information below provides a summary of the research results that has been conducted by the PBSRG.

Overall Summary of Customer Response

#	Criteria	Overall
	Overall customer satisfaction	9.5 / 10
	Percent of satisfied customers	100%
	Percent of decks that do not leak	100%
	Percent of jobs completed on time	86%
	Oldest deck surveyed	6 years
	Average age of decks surveyed	2 years
	Total deck area (of decks surveyed)	280,235 sq ft.
	Total number of decks surveyed	15
	Overall customer satisfaction	15

[Updated 6/16/2008]